Things to do During the Interview 430-05-20-45-20

(Revised 01/01/04 ML2893)

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1. Give opportunity to name head of household.
2. Discuss work requirements and complete SFN - 385 Affidavit for Food Stamp Work Requirements, if necessary.
3. Review SFN 405 - Application for Assistance form and make sure it is complete.
4. Verify base month and current month income received up to time of interview and document projection of income for remainder of interview month and next month.
5. Compare information with what is in case record.
6. Discuss and clarify any conflicting information.
7. Review utility expenses to determine appropriate utility standard.
8. Review averaged expenses such as homeowner's insurance, taxes, medical expenses, etc.
9. Request and document any needed verification and give client a checklist.
10. Review rights and responsibilities.
11. Advise households that are applying for or receiving TANF that:

• Time limits and other requirements that apply to TANF do not apply to Food Stamps.
• They may still be eligible for Food Stamps if they are no longer receiving TANF because they have reached the TANF time limit, have begun working, or for other reasons.

12. Make appropriate referrals and provide brochures for other assistance programs such as Child Care, LIHEAP, Medicaid, TANF, housing, unemployment, WIC.
13. Ask if there are any changes that may affect FS benefit or eligibility.
14. Explain EBT and schedule training, card replacement issuance or change of PIN if necessary.